Tours are by appointment only. Use the calendar on our Plan Your Event page to select a date and time, or email events@thegrandupperroom.com. One of our Client Experience Concierges will follow up shortly to prepare for your visit.

A non-refundable retainer is required to begin: $500 for events totaling $5,000 or less, or $1,000 for events totaling more than $5,000. Once received, your date is placed on a Tentative Hold. To convert that into a confirmed booking, you must pay at least 50% of the total event price within 7 calendar days of invoice issuance.

ACH transfer, credit card, debit card, cash, and Zelle (events@thegrandupperroom.com). The damage hold may also be settled with cash or money order. Checks are not accepted.

The final balance is due four (4) weeks before your scheduled event date. Late payments incur a $50 per day fee, and missed deadlines may result in cancellation and forfeiture of all prior payments.

The venue rental fee itself is not subject to sales tax. All other items and services (such as add-ons, staffing fees, and equipment rentals) are subject to Texas sales tax at 8.25%. Your final invoice will itemize taxable and non-taxable charges.

All retainer and installment payments are non-refundable. To avoid full liability for the contracted balance, written cancellation must be received at least three (3) months prior to your event date.

In place of a refund, you may choose: a date change within 12 months, 50% venue credit valid for 12 months, transfer to another individual, or partial use of payments toward a smaller package. Each booking is eligible for one exercise of these options.

Eden is our premier signature space (1,360 sq ft, 43'L × 30'W × 22'H ceilings) with a private bridal suite and multi-use flex room.

Bethel is our elevated value experience (1,354 sq ft, 47'L × 29'W × 22'H ceilings), designed for celebrations that prize warmth and intimacy. Both share identical Core Collections.

Eden Suite: 90 guests with a dance floor, 100 in cocktail layout.

Bethel Suite: 80 guests with a dance floor, 90 in corporate layout.

Maximum room capacity is 99 occupants per suite.

Every rental includes our Core Collections: rectangular and round tables, Champagne Chiavari chairs, black linens, a 75" flat screen TV, built-in SONOS sound system, complimentary high-speed Wi-Fi, dimmable lighting, signature crystal chandelier, on-site prep kitchen, ADA-compliant restrooms, and ample free on-site parking.

Personalized event consultation, professional setup, post-event cleaning, and a licensed security officer are also included. View the full inclusions list →

A personalized planning session designed to ensure your event runs smoothly. It includes one scheduled meeting (phone or in-person), timeline and flow review, guest count optimization, professional floor plan layout guidance, vendor coordination guidance, A/V instructions, venue policy review, and a final logistics check before event day.

Bundle items are curated for cohesion and are not individually replaceable. You can add additional items, upgrade individual offerings (which will affect the final price), or build a fully custom package. We don’t swap individual components within a tier; schedule a tour and we’ll design what works best for your event.

Security, bartenders, and servers must be arranged exclusively through The Grand UpperRoom. Other vendors (caterers, planners, decorators, photographers, DJs, florists) may be brought in but must meet our compliance requirements, including a valid Certificate of Insurance.

Each vendor must provide a Certificate of Insurance showing Commercial Liability Insurance of at least $1,000,000 per occurrence and $2,000,000 aggregate, naming The Grand UpperRoom LLC as Additional Insured.

Caterers must provide a Food Handler or Food Manager Certification, and bartenders must provide a TABC Seller-Server Certification. Documentation is due at least two weeks before your event.

We recommend Indemn, Vensura, Event Helper, or Veracity Insurance.

Yes, but it cannot be sold or charged for. All alcohol must be handled and served exclusively by our in-house bartender or an approved bartending company. Self-serving by clients or guests is strictly prohibited.

Host Liquor Liability insurance with a minimum of $1,000,000 per occurrence is required, naming The Grand UpperRoom LLC as Additional Insured. Shots are not permitted.

A $500 refundable damage hold is placed on the credit card on file during the week of your event. Any portion not applied to damages, overtime, excessive cleaning, or policy violations is refunded within 3 to 5 business days after a venue inspection (subject to your bank's processing time).

Standard overtime is $450 per hour. If your event delays a subsequent booking, overtime is $600 per hour beginning one minute after the contracted end time.

Same-day extensions are at our discretion and require payment of all associated fees. Events that begin late must still conclude at the contracted end time.

A final guest count is due two weeks before your event. If actual attendance exceeds your prepaid count, additional guests may be denied entry or an extra rental fee starting at $300 may be applied (adjusted upward based on overflow).

Maximum capacity is 99 occupants per suite, regardless of prepayment.

The Grand UpperRoom is located at 23161 Morton Ranch Rd., Katy, TX 77449.

The most reliable way to find us is to search “The Grand UpperRoom” directly in Google Maps; this routes you to our front entrance specifically. You can also use the street address; however, some GPS apps occasionally route to nearby driveways, so the name search is more accurate.

Yes. Ample free on-site parking is available for you and your guests, with no reservation required.

No tape or adhesives of any kind on walls, windows, floors, or window frames. No real open-flame candles (flameless LED only). No confetti blasters, fireworks, foam-producing devices, sparklers, or champagne showers indoors.

No rice, live rose petals, bubbles, piñatas, or food coloring indoors without prior approval. Confetti or glitter cleanup incurs a $150 fee. No push pins, staples, or paint.

Guests are responsible for removing all garbage and ensuring the kitchen and event areas remain free of excessive debris. Failure to remove garbage or leaving an excessive mess may result in additional fees. To prevent damage to floors and plumbing, please do not drag tables, chairs, or other items across the floors, and do not pour oil or grease down the sinks.

No items may be left overnight without prior written approval. If overnight storage is approved, a $75 per night fee applies. The venue is not responsible for the storage, loss, or damage of any items that do not belong to The Grand UpperRoom.

Pets are not permitted inside the facility. Service animals, as defined by the Americans with Disabilities Act (ADA), are welcome.

In accordance with applicable law, we may ask whether the animal is a service animal required because of a disability and what work or task it has been trained to perform.